This article covers the following topics:



From Core click on the Automation Module and click on Add Automation. 



Ensure the Active button is toggled ON. 


Add Automation

  • Automation Name - allocate a name for the Automation.
  • From Email Name - this will act as the signature on your email.
  • Reply Email Address - enter the email address that your recipients can respond to. 


Schedule

  • Trigger Category - select Class from the dropdown menu.
  • Trigger - select Booking Reminder from the dropdown menu.


Options

  • Do not send notifications before - from the dropdown menu merchants will select a time slot of which the notification will be not be sent before.
  • Do not send notifications after - from the dropdown menu merchants will select a time slot of which the notification will be not be sent after. 
  • Remind Before - by default reminders are sent out 24 hours, Merchants can choose to change this to their preference. 
  • Duration - from the dropdown menu select Minute(s), Hour(s), or Day(s)


The Merchant can add a maximum of Three Booking Reminders.



Audience 


A Merchants audience selection will vary based on the Trigger Category and Trigger selected in the Schedule section. 


Since Class and  Booking Reminder has been selected a Contact All Customers will appear - checkmark the Related Staff box. 


Merchants also have the option of selecting to send Automation alerts to Related Staff by placing a checkmark next to it under the Contact List Related Staff option. 



Click Save to proceed. 



For a list of terms used in the Wellyx application & across the support website, please consult our Glossary.